At KLIN CART, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services. By downloading, accessing, or using KLIN CART, you agree to the terms described here.
1. Information We Collect
When you use KLIN CART, we may collect the following information:
- Personal Details: Name, mobile number, email ID, address, and payment information.
- Transaction Information: Purchases made, bill amounts, wallet credits, and withdrawals.
- Device Information: Device type, operating system, IP address, and app usage statistics.
- Communication Data: Feedback, queries, or support requests shared with us.
2. How We Use Your Information
We use your information to:
- Process your grocery orders and payments.
- Credit 100% of your bill into your Locked Wallet.
- Unlock monthly rewards (0.5% – 2% of locked amount) to your Withdrawable Wallet.
- Enable secure withdrawals once the balance reaches ₹100.
- Conduct fair lotteries for milestone rewards (₹10 Lakh and ₹1 Crore sales events).
- Improve our services, app performance, and customer support.
- Send updates, offers, and notifications relevant to your account and rewards.
3. Wallet & Rewards Transparency
- The Locked Wallet balance is non-withdrawable initially.
- Monthly rewards are based on our business performance and are transferred into the Withdrawable Wallet.
- Users can request a bank transfer once the Withdrawable Wallet balance reaches ₹100.
- All milestone lotteries (₹10 Lakh & ₹1 Crore sales) are conducted transparently within the app, and winners are notified directly.
4. Sharing of Information
We respect your privacy. Your personal data will not be sold or rented to third parties. We may share limited information only in these cases:
- With payment partners and banks to process transactions.
- With trusted service providers who help us run the app securely.
- If required by law, regulation, or legal process.
5. Data Security
We use industry-standard security practices to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure, and users are encouraged to safeguard their login details.
6. User Rights
As a KLIN CART user, you have the right to:
- Access, update, or correct your account details.
- Request deletion of your account and personal information (subject to regulatory requirements).
- Opt-out of promotional communications anytime.
7. Children’s Privacy
KLIN CART is intended for users 18 years and above. We do not knowingly collect data from minors.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be notified via the app or email. Please review it periodically.
